Privacy Policy

Last updated: 2026-06-01

Living Kuala Lumpur respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, enquiry forms, emails, and other communication channels.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit or use livingkualalumpur.com.

1. Information We Collect

We may collect personal information when you submit an enquiry, contact us, request information, or help us update website content.

The information we may collect includes:

Full name
Email address
Phone or WhatsApp number
Nationality or country of residence
Property preferences
Budget range
Preferred location or area in Kuala Lumpur
Relocation requirements
MM2H or long-stay enquiry details
Education or school-related enquiry details
Message or enquiry details
Website page URL, reference link, or suggested content updates
IP address, browser type, device information, and website usage data

We only collect information that is relevant to your enquiry or interaction with our website.

2. How We Use Your Information

We may use your personal data for the following purposes:

To respond to your enquiry
To provide property, relocation, education, MM2H, or general information
To contact you by email, phone, WhatsApp, or online meeting
To review public content update suggestions submitted by users
To improve our website content, guides, and user experience
To manage enquiries and internal records
To prevent spam, abuse, or misuse of our forms
To comply with legal, regulatory, or administrative requirements

We will not sell your personal data to third parties.

3. Property, Relocation, MM2H, and Education Enquiries

If you submit an enquiry related to property, relocation, MM2H, education, or investment, we may use the information you provide to understand your needs and respond with relevant information.

Where necessary, and only where relevant to your enquiry, we may share your details with trusted service providers or partners who can assist with your request, such as property consultants, relocation support providers, education consultants, or related professional service providers.

4. Public Content Update Submissions

If you submit a correction, update, reference link, or suggestion to help us improve Living Kuala Lumpur content, we may review and use the information to update our website.

We may contact you to verify the information if you have given us permission to do so.

Submitting a content update does not guarantee that the information will be published. Our team will review submissions before making any changes.

5. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors use the website, improve performance, and enhance user experience.

Cookies may collect information such as:

Pages visited
Time spent on the website
Device and browser type
General location information
Referral source

You can disable cookies through your browser settings, but some parts of the website may not function properly.

6. Disclosure of Personal Data

We may disclose your personal data only where necessary and appropriate, including to:

Our internal team
Website hosting and technical service providers
Email and communication service providers
Relevant business partners or consultants, where required to respond to your enquiry
Legal, regulatory, or government authorities, where required by law

We will take reasonable steps to ensure that any third party handling your personal data protects it appropriately.

7. Data Security

We take reasonable administrative, technical, and security measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no online transmission or storage system is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, including responding to enquiries, keeping internal records, improving our services, and complying with legal or regulatory obligations.

When your personal data is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it.

9. Access and Correction

You may request access to, correction of, or deletion of your personal data held by us, subject to applicable laws and verification requirements.

To make a request, please contact us at:

Click here to view email

10. Links to Third-Party Websites

Our website may contain links to third-party websites, such as official government websites, school websites, property websites, Google Maps, or other reference sources.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before submitting any personal information.

11. International Visitors

Living Kuala Lumpur may be accessed by visitors from outside Malaysia. By using our website or submitting your personal data, you acknowledge that your information may be processed in Malaysia or by service providers located in other countries where necessary for website operation or communication.

12.Marketing Communications

We may contact you with relevant updates or information if you have submitted an enquiry or given consent to be contacted.

You may opt out of non-essential communications at any time by contacting us at:

Click here to view email

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.

Any updated version will be posted on this page with a revised “Last updated” date.

14. Contact Us

For any questions about this Privacy Policy or how your personal data is handled, please contact:

Living Kuala Lumpur
Email: Click here to view email
Website: livingkualalumpur.com